Josh McLain

Building Liquidsoap from Source MIA
Hi Roger, We've been having some issues with users getting outdated information and that causing some issues. We had hidden that page as it hadn't been updated in a long time, however, we've had several requests for access, so I'…

Comment by Josh McLain June 2016 permalink
To Install My Portal In SourceFabric Server - Requirements ?
Hi, Are you looking to install Newscoop on your own server, or are you looking for Sourcefabric to host it? Do you have an existing website you're looking to move over? Could you tell me a bit about your project? -Josh

Comment by Josh McLain November 2015 permalink
Albert FR will not help anymore :(
I'm saddened to hear about the loss of Albert. While I didn't know him well, it was obvious he was very generous, especially with his time when it came to helping other users. In the 4 years I've been with Sourcefabric, I've seen…

Comment by Josh McLain August 2015 permalink
My business is suffering. How is yours?
I appreciate how passionate you all are about Airtime but this thread doesn't appear to be productive anymore so we're closing it.

Comment by Josh McLain January 2015 permalink
Newscoop login fail
Kate, Who set up your Newscoop server? Can you ask them to get you the server logs? We're happy to help but we need more information. -Josh

Comment by Josh McLain November 2014 permalink
URGENT : Need help to clear the cache
Try this: In the file /usr/lib/airtime/pypo/pypofetch.py there is a function called cache_cleanup. You can add/change the code in that function to clear the entire cache_dir directoryhttps://github.com/sourcefabric/Airtime/blob/2.5.x/python_apps/pyp…

Comment by Josh McLain September 2014 permalink
URGENT : Need help to clear the cache
Re : the 24hr cache thing, this is where I read it - https://forum.sourcefabric.org/discussion/13980/airtime-2-0-3-cache-folder-grows-and-grows-and-old-cache-files-are-not-automatically-cleared/p1 Right, I think they're added to the cache an …

Comment by Josh McLain September 2014 permalink
URGENT : Need help to clear the cache
Hi Ade, I'm Josh, I run our support team at Sourcefabric. Generally for self-hosted users we point them towards the forum for help for a couple reasons. The first is that since the majority of my time with Airtime is spent with Airtime Pro user…

Comment by Josh McLain September 2014 permalink
help offline !
Hi Adrian, It looks like someone on your end changed the username and password in the stream settings to something that wasn't correct. I went ahead and fixed it, let me know if you have any questions. -Josh

Comment by Josh McLain September 2014 permalink
Total n00b questions
1) airtime pro offers a service with 2 streams. In the interface I don't see any way to access the second stream.What exactly doe the second stream buy me?The second stream should be accessible from the System -> Streams menu and you shoul…

Comment by Josh McLain September 2014 permalink
Airtime Update Deleted All Of My Files!
Hi @Ade, I'm Josh, I'm the Head of Support here at Sourcefabric. I'm incredibly sorry that the upgrade process was so disastrous for you. We value feedback from our community very highly and many of the features developed for Airtime …

Comment by Josh McLain August 2014 permalink
HELP!!!!!!
Hi Nathan, First, please only post these to the Airtime Support forum instead of the Newscoop support forum as well. Are you having this issue with your Pro instance or self hosted? -Josh

Comment by Josh McLain July 2014 permalink
Dead air
Hi Nathan, The best thing for you to do in that case is just have the show use a dynamic smart block that your DJ will broadcast over. So still schedule content like a normal show and either use the Show Source or Master Source to override the sched…

Comment by Josh McLain July 2014 permalink
Automation
Dynamic playlists will generate new content for each show based on the conditions you give it.

Comment by Josh McLain July 2014 permalink
Automation
Hi Nathan, I'd suggest using our smart playlists and creating a dynamic smart playlist and applying it to a linked show. That will allow you to have random content for show and with the linked show they'll all use the same rules to generat…

Comment by Josh McLain July 2014 permalink
Any specimens for books created by Booktype?
Hi Frederick, Our multi-format manuals were made in Booktype. Here is a link to them: http://www.sourcefabric.org/en/resources/manuals/ -Josh

Comment by Josh McLain July 2014 permalink
pending import
This was an issue we had with Pro users a few days ago and fixed it fairly quick, however anything that's still pending will need to be re-uploaded. -Josh

Comment by Josh McLain May 2014 permalink
Content of shows became empty
Alex if they're playlists, can you try adding one track to an empty show see what happens? Sometimes the whole show will come back if you do that.

Comment by Josh McLain May 2014 permalink
airtime demo in wrong language
Fixed.

Comment by Josh McLain April 2014 permalink
airplay for windows xp and personal server file upload
please help with this issue...i just have sent to airplay fb page this question.....any help...appreciate.... 1) do you have airtime software suitable for windows xp , if you have is it free ( open source )2) can not find option how to import mu…

Comment by Josh McLain April 2014 permalink
airtime demo in wrong language
Fixed it, sorry about that. -Josh

Comment by Josh McLain April 2014 permalink
Connecting Mixxx to Airtime
Hi Cameron, You can check out a video I made on it here: Hope that helps!! -Josh

Comment by Josh McLain March 2014 permalink
Stream Name & Genre
Hi Lee, Have you tried changing that stream genre in Airtime? You can find it in System -> Streams, look under one of your streams for Additional Options and their should be a genre field that you can fill in. Let me know if that doesn't wor…

Comment by Josh McLain February 2014 permalink
server down
Hi Adrian, My apologies, it appears that Liquidsoap got stuck. I've went ahead and fixed the issue so you're back on air. Feel free to email me if you have any questions. Thanks,Josh

Comment by Josh McLain February 2014 permalink
THANK YOU AIRTIME..**NOT**!!! - 2
Hi Bart, I'm going to go ahead and close this thread because the title isn't helpful to anyone. You're more than welcome to express your displeasure and request help but if the post isn't constructive and isn't appropriately…

Comment by Josh McLain January 2014 permalink
Airtime pro FTP upload problems
Hi Allan, I'm taking a look at our new account we've got in the last two days and I'm unable to see any under the name Allan Anderson, could you email me directly at: josh(dot)mclain(at)sourcefabric(dot)org I'd be more than happy…

Comment by Josh McLain October 2013 permalink
Jplayer and Widgets 101-Another in the Dummies Series Like me
This is great! Thanks so much for doing this!!!! -Josh

Comment by Josh McLain October 2013 permalink
Krypton Radio Moves to AirTime
This is awesome! We'll be in touch soon!

Comment by Josh McLain October 2013 permalink
Impossible to install Newscoop Part 2 - Reward !
Hi Peter, Sorry to hear you're having problems with the installation process. Most of us aren't around the forums too much on weekends, this week especially since we're all together for our yearly gathering. We can certainly arrange a…

Comment by Josh McLain September 2013 permalink
Cannot Login for live broadcast
Hi Adrian, We're currently aware of an issue that's effecting several users ability to connect to the Master and Show source, we're working on it and don't expect it'll be an issue much longer. As for the Livechat issue, I&#…

Comment by Josh McLain August 2013 permalink

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Username: Josh McLain
Joined: September 2011
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Last Active: August 2020
Roles: Member, Administrator, Sourcefabric Team
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